Application Maintenance & Support

Application management is an imperative discipline within IT Service management that focuses on application maintenance and application life cycle management. It is a continuous process of managing the governance, maintenance, optimization and improvisation of existing software application. It includes:

  • Application Maintenance and Change Management
  • Application Support Services
  • Problem Referral and Resolution Services
Our team aims to help maximize our clients' business value and minimize your maintenance cost while providing them an edge over their competitors in the industry. We match their business priorities with flexibility to further improve and enhance during any stage of development. We offer following Application Management Services:-

  • Application Maintenance and Change Management:- Maintenance is an on-going process to enable application work as robustly and perfectly while refraining from any defect or bug. Change management is ensuring enhancements in existing application as per emerging business and regulatory requirements simultaneously maintaining core functionality of application system. We offer complete application life cycle management services for protective, adaptive and corrective maintenance.
  • Application Support Services: Clients often face defects and hidden errors while applications are used in day-to-day business processes. In order to prevent any business loss in such situations, we offer Application Support Services to diagnose & rectify errors thereby ensuring trouble free functioning of Application.
  • Problem Referral and Resolution Services: The clients often face challenges and recurring issues that bound to hamper the productivity and performance. Such issues come because of mutable business requirement, inefficiency of existing application, malfunctioning of program module etc. We offer cost-effective problem oriented application management services to meet the client objectives and prevent possible business loss.
  • Application & Software Upgrade Services: There are many instances where clients' application (web and specially mobile) face the challenges due to new Mobile Operating System or browser release by manufacturing company, then we provide the proactive support to these applications. We take care of these services basis on beta release by the manufacturing company.

Impact on Clients' Business

  • Continuous maintenance and Improvisation of existing platforms to maintain long term sustainability.
  • Increase productivity and efficiency with existing system.
  • End to End Support service for seamless application working.
  • Increase in ROI with efficient IT system.
  • Enhanced, Secure, Stable applications.
  • SLA backed services.